Here at Larry H. Miller Chrysler Jeep Avondale, we strive for excellence in both staff and customer service. Our goal is to provide our customers with an exceptional experience. Ron Vergara sent an email to our General Manager, Johnny Martinez, about his daughter's car buying experience. The full letter is below. The image below is of Ron's daughter, Thalia, with her 2015 Chrysler 200S.
Good morning Mr. Martinez,
My name is Ron Vergara and my daughter Thalia bought a 2015 Chrysler 200S from your location last night, it all started 1 month ago when my daughter who is home on leave from her active duty commitment with the Navy wanted to trade in her 2012 Nissan Sentra...
A couple days ago i was browsing the internet and saw the 200S online and i had seen this car at the Arrowhead mall displayed, my wife and I liked the new desing and it just seemed the perfect car. I went online to the Avondale website and i asked the operator who in turned gave me Christian Cruz, Mr Cruz was very courteous and professional and NOT PUSHY, i told Mr. Cruz my situation and he asked when we could stop by to see the car.
Mr. Martinez, from the second i contacted Christian it was a very smooth process, my family and I would like to commed Christian for a great job during the process and also for showing us the car inside out, not too many salesmen know the product they are selling, Chris did....!
Thank you for your time
We love the car!!!!
V/r,
Ronald Vergara, USAF Retired
